EU
Unconditionally Guaranteed for Life
If these aren’t the longest lasting socks you’ve ever owned, you can return them to us for another pair. No receipt needed, just the pair in question.
Our warranty process is easy ... 4 steps.
Step 1: Remove Socks
Issue discovered, decision to warranty socks made.
Step 2: Online Form
Complete the Warranty Claims Form (link below). It’s quick and easy.
Step 3: Check Email
Once your claim is approved, we'll email you that there's a credit on your account.
Step 4: New Socks
Order a new pair on darntough.eu. Your new pair of lifetime guaranteed socks will ship for free.
We Knit a Longer Lasting Sock
When we say our socks are durable, it’s about more than wearing through – it means they will remain comfortable, with a performance fit, day after day. Our warranty data helps us improve, and we knit a better sock.
Our Guarantee Means Everything
The unconditional guarantee ensures we maintain the standards we set. Does it drive us to be better? Absolutely.
Things We Don't Cover
We get it, the idea of “unconditionally guaranteed” could be interpreted differently, but we guarantee our work, and our socks. Hike to the Moon, and we will cover that kind of wear, but if you leave them there, we don’t want to assume responsibility for that.
We don’t need a receipt, we don’t need a reason – although we do like to see them, and if you want to share a story, we are always curious. In the meantime, these are the most common questions we can answer:
Animal Destruction
We can only speak to the sock itself, not dogs or other means of devastation brought on by not wearing the socks on your feet. They are not trailer tie downs.
Burned
Merino Wool is naturally flame resistant, but fire can be avoided. They will survive a brief encounter with flame, but they won't save you pain from a fire walk. Nor will we cover that.
Lost in Laundry
We only warranty pairs, not singles. There's still a good chance they are hiding in the pant leg or sleeve. Regardless, loss is not something we can prevent on our end.
